Thank God for Recession!

Posted on October 9, 2008
Filed Under Business, Reflections |

I just rang my local cinema to book tickets for a show - their automatic answering service referred me to another automated answering service that informed me that it would cost 15 cent a minute for the privilege of spending my money with them. I hung up.

It’s like booking airline tickets - its a great opportunity for airlines to ‘do’ you for a per ticket (not per booking) Visa charge of Euro6 everytime. So 4 people to fly - that’s a Euro24 charge. Is somebody not getting the message here?

In straightened times when people will watch the pennies the businesses that provide you with a real person to talk to and don’t use the opportunity to extort you will win the business. Time to get with the r’evolution.

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