Sales Sabotage

At a time of 0% growth in the UK economy for the first time in 16 years, it would do sales leaders and entrepreneurs well to look at what part their administration and support staff play in either gaining or losing sales for the business.

Service with a Smile

Whether its just a better quality of training or simply a matter of culture, a smile is ever on the lips of nearly all of those who serve in the East.

Time Out

Just had the most amazing weather this bank holiday weekend here in Dublin and lots of time for family. Interesting how the sun has such an effect on our natures. The sunlight releases more seratonin for the brain and raises awareness levels - that’s why it’s such an important resource when conducting training sessions - […]

Step 5: Sell Internally Not Just Externally

In selling we have two sets of customers - those that are external, that buy our products and services and those who are internal, who help us to serve the customer to our best ability